Support
Configuring the ECLIPSE database to be read/write
If the Configure Eclipse for Read/Write setup step shows a red ❌, or OffiSign-In says "Eclipse configuration did not complete":
- Close ECLIPSE™ on every computer in the office.
- Sign in to Windows on the front-desk computer as an administrator.
- Start OffiSign-In. When setup opens, click Run next to Configure Eclipse for Read/Write, then click OK.
- ECLIPSE opens and shows a series of messages. Click OK through them all, note any failures, and close ECLIPSE when it's done.
If the step still fails, you can run the same thing by hand.
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With OffiSign-In and every copy of ECLIPSE closed, press Windows+R and run:
"X:\Path\To\MPN\Eclipse32.exe" newdoda_rw
To find your ECLIPSE path: right-click the ECLIPSE shortcut, choose Properties, and look at Target. - Click OK through each message ECLIPSE shows, and note any failures.
- Close ECLIPSE and start OffiSign-In.
If ECLIPSE reported failures, contact ECLIPSE support. This doesn't apply to ECLIPSE client/server.
Still stuck after these steps? Contact support.